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| == Windows Issues == | | <languages/> |
| The current Kdenlive on windows (September 2018, version 18.08.1) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.
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| | == Windows Issues == <!--T:1--> |
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| | {{Warning|2=Permanently Moved|1=The content of this page has been move to our new user manual: https://docs.kdenlive.org/de/troubleshooting/windows_issues.html}} |
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| === Play/Pause Issue === | | <!--T:30--> |
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| | | index=Special:MyLanguage/Kdenlive/Manual | indextext=Back to menu |
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| Currently, if you use any method from playing the preview on Kdenlive for windows, the preview of your project will not play. This includes trying to use the spacebar, or trying to press the play button using your mouse.
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| | | [[Category:Tutorials]] |
| '''The quickest and easiest workaround''' is to use the '''Spacebar + Right arrow key'''. Press the spacebar and then press the right arrow key.
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| If Kdenlive seems blocked hit CTR+Space. Now the play heat starts from beginning and you can click with the mouse into the timeline to play from there.
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| Another option is to change the settings. To do this, go to '''Settings > Configure Kdenlive > Environment''' and change the ''process threads'' to 2 or above (this solves the bug but this block other functions).
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| === QT rendering crash ===
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| When switching from kdenlive for windows 17.12 --> 18.04/18.08, a QT rendering crash appears. To make sure this doesn't happen, you need to edit the ''kdenliverc'' file in the ''appdata''. To access your appdata, press '''Win + R''' (Windows key and R key simaltenously) and type '''APPDATA''' (all caps). Find the kdenlive folder, and within it rename ''kdenliverc'' to ''kdenliverc.old''.
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| === Any critical bug ===
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| This describes the process of doing a clean install on windows.
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| Firstly, delete your normal kdenlive folder (containing the application)
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| Access the '''Appdata''' folder ('''WIn + R''' and then type '''APPDATA''' in full caps). '''If you have any saved effects or clips stored in your library, make a backup of the library folder.''' Then once you have backup up your library folder, delete the kdenlive folder.
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| Reinstall the latest version of kdenlive from https://kdenlive.org/en/download/
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| === Kdenlive cannot be deleted ===
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| If you want to reinstall kdenlive, it may tell you "The file or folder is open in another program". Windows then won't let you delete kdenlive.
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| To fix this, press and hold '''Ctrl + Shift + Esc''' & expand the task manager by clicking ''all details''. Then find ''kdenlive.exe'' & ''dbus-daemon.exe'', and click '''End task''' for both of them.
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| Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double click the batch file which kill all running Kdenlive processes.
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| === "Clip is invalid, will be removed" ===
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| This bug can appear if you do a clean reinstall of kdenlive (see above). Simply close and open kdenlive once, and it should be fixed.
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| If this is not solving the problem follow: Any critical bug [[https://userbase.kde.org/index.php?title=Kdenlive/Manual/Windows_Issues&action=submit#Any_critical_bug]]
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