Kdenlive/Manual/Windows Issues: Difference between revisions

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== Windows Issues ==
== Windows Issues == <!--T:1-->


The current '''Kdenlive''' on Windows® (October 2018, version 18.08.2) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.
{{Warning|2=Permanently Moved|1=The content of this page has been move to our new user manual: https://docs.kdenlive.org/de/troubleshooting/windows_issues.html}}  
 
 
=== Play/Pause Issue ===
 
Currently, if you use any method from playing the preview on '''Kdenlive''' for Windows®, the preview of your project will not play. This includes trying to use the spacebar or trying to press the play button using your mouse.
 
'''The quickest and easiest workaround''' is to use the <keycap>Spacebar + Right arrow key</keycap>. Press the <keycap>Spacebar</keycap> and then press the right arrow key.
 
If '''Kdenlive''' seems blocked hit <keycap>Ctrl+Space</keycap>. Now the play heat starts from the beginning and you can click with the mouse into the timeline to play from there.
 
Another option is to change the settings. To do this, go to <menuchoice>Settings -> Configure Kdenlive -> Environment</menuchoice> and change the ''process threads'' to 2 or above (this solves the bug but this block other functions).
 
=== Qt rendering crash ===
 
When switching from kdenlive for windows 17.12 --> 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the <tt>kdenliverc</tt> file in the <tt>appdata</tt>. To access your appdata, press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''APPDATA''' (all caps). Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>.
 
=== Any critical bug ===
 
This describes the process of doing a clean install on Windows®.
 
Firstly, delete your normal '''Kdenlive''' folder (containing the application)
 
Access the '''Appdata''' folder (<keycap>Win + R</keycap> and then type '''APPDATA''' in full caps). Go to <tt>local</tt> and search for folder <tt>kdenlive</tt>.
 
{{Note|If you have any saved effects or clips stored in your library, make a backup of the library folder.}}
 
Then once you have backup up your library folder, delete the <tt>kdenlive</tt> folder.
 
Reinstall the latest version of '''Kdenlive''' from https://kdenlive.org/en/download/
 
=== Kdenlive cannot be deleted ===
 
If you want to reinstall '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete '''Kdenlive'''.
 
To fix this, press and hold <keycap>Ctrl + Shift + Esc</keycap> & expand the task manager by clicking <menuchoice>all details</menuchoice>. Then find <tt>kdenlive.exe</tt> & <tt>dbus-daemon.exe</tt>, and click <menuchoice>End task</menuchoice> for both of them.
 
Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double-click the batch file which kills all running '''Kdenlive''' processes.
 
=== "Clip is invalid, will be removed" ===
 
This bug can appear if you do a clean reinstall of '''Kdenlive''' (see above). Simply close and open '''Kdenlive''' once, and it should be fixed.
 
If this is not solving the problem follow [[Kdenlive/Manual/Windows_Issues#Any_critical_bug|these instructions]].
 
=== Kdenlive crash ===
 
On Windows® 10: update your graphics card driver.
Some crashes could occur of incompatibility of the graphics card with the newest Windows® updates.
After you have updated the driver re-start the computer and try again by starting <tt>kdenlive.exe</tt>.
 
== General Issues ==
 
The current '''Kdenlive''' version (November 2018, version 18.08.3) has a few issues that have workarounds.
 
=== Audio Pops and Ticks in Render ===
 
If this problem appears to change the audio to: 16-bit PCM WAV.


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Latest revision as of 14:47, 27 June 2022