|
|
| (39 intermediate revisions by 4 users not shown) |
| Line 3: |
Line 3: |
| == Windows Issues == <!--T:1--> | | == Windows Issues == <!--T:1--> |
|
| |
|
| <!--T:2-->
| | {{Warning|2=Permanently Moved|1=The content of this page has been move to our new user manual: https://docs.kdenlive.org/de/troubleshooting/windows_issues.html}} |
| The current '''Kdenlive''' on Windows® (April 2019, version 19.04.0) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.
| |
| | |
| ===Icons are missing===
| |
| | |
| Go to: settings -> untick „force breeze icon theme“. Kdenlive restarts and you should see the icons.
| |
| | |
| ===Cannot open projects made with previous version, timeline snaps back, cannot import clip===
| |
| | |
| Press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>. Restart Kdenlive. If you have still problems try [https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Qt_rendering_crash Qt rendering crash]
| |
| | |
| === Windows 10: timeline stuttering or Kdenlive hangs. === <!--T:42-->
| |
| | |
| <!--T:43-->
| |
| Most probably you got a major Win10 update (i.e 1809). If so you have to update all drivers for audio and video.
| |
|
| |
| Intel driver can be updated with this updater: https://downloadcenter.intel.com/en/download/28425/Intel-Driver-Support-Assistant.
| |
| | |
| === "Clip is invalid, will be removed" === <!--T:21-->
| |
| | |
| <!--T:22-->
| |
| This bug can appear if you do a clean reinstall of '''Kdenlive''' (see above). Simply close and open '''Kdenlive''' once, and it should be fixed.
| |
| | |
| <!--T:41-->
| |
| Additionally this can be a problem either with the <tt>kdenliverc</tt> file (see here [https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version,_timeline_snaps_back,_cannot_import_clip Cannot open projects] ) or you have some mismatch in the "local" folder (see here [https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Any_critical_bug Any critical bug] ).
| |
| | |
| === Any critical bug === <!--T:10-->
| |
| | |
| <!--T:11-->
| |
| This describes the process of doing a clean install on Windows®.
| |
| | |
| <!--T:12-->
| |
| Firstly, delete your normal '''Kdenlive''' folder (containing the application)
| |
| | |
| <!--T:13-->
| |
| Access the '''Appdata''' folder (<keycap>Win + R</keycap> and then type '''APPDATA''' in full caps). Go to <tt>local</tt> and search for folder <tt>kdenlive</tt>.
| |
| | |
| <!--T:14-->
| |
| {{Note|If you have any saved effects or clips stored in your library, make a backup of the library folder.}} | |
| | |
| <!--T:15-->
| |
| Then once you have backup up your library folder, delete the <tt>kdenlive</tt> folder.
| |
| | |
| <!--T:16-->
| |
| Reinstall the latest version of '''Kdenlive''' from the [https://kdenlive.org/en/download download page]
| |
| | |
| === JPG files appear as white picture after rendering === <!--T:39-->
| |
| | |
| <!--T:40-->
| |
| This issue should be solved with Windows version 19.04.0. If not convert the JPG to PNG and it renders correctly.
| |
| | |
| === Play/Pause Issue === <!--T:3-->
| |
| | |
| <!--T:32-->
| |
| This issue is solved with Windows version 18.08.2 (30. Oct 2018). Get the current version from the [https://kdenlive.org/en/download download page].
| |
| | |
| === Qt rendering crash === <!--T:8--> | |
| | |
| <!--T:9-->
| |
| When switching from kdenlive for windows 17.12 → 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the <tt>kdenliverc</tt> file in the <tt>appdata</tt>. To access your appdata, press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>.
| |
| | |
| === Kdenlive cannot be deleted, running process on exit === <!--T:17-->
| |
| | |
| <!--T:35-->
| |
| This issue is solved with Windows version 18.12.1. Get the current version from the [https://kdenlive.org/en/download download page].
| |
| | |
| <!--T:18-->
| |
| If you want to reinstall '''Kdenlive''' or re-run '''Kdenlive''', it may tell you "The file or folder is open in another program". Windows® then won't let you delete or re-run '''Kdenlive'''.
| |
| | |
| <!--T:19-->
| |
| To fix this you have to kill the running process: press and hold <keycap>Ctrl + Shift + Esc</keycap> & expand the task manager by clicking <menuchoice>all details</menuchoice>. Then find <tt>kdenlive.exe</tt> & <tt>dbus-daemon.exe</tt>, and click <menuchoice>End task</menuchoice> for both of them.
| |
| | |
| <!--T:20-->
| |
| Or download the [[file:Kdenlive-kill.zip]]. Unpack it and just double-click the batch file which kills all running '''Kdenlive''' processes.
| |
| | |
| === Kdenlive cannot be uninstalled === <!--T:36-->
| |
| | |
| <!--T:37-->
| |
| If the uninstaller doesn't work you can delete following folder: C:\Program Files\kdenlive .
| |
| You have to manually delete in the start menu the Kdenlive folder.
| |
| | |
| === Kdenlive crash or green Monitor === <!--T:24-->
| |
| | |
| <!--T:25-->
| |
| Get all newest Windows® updates. Afterwards, update your graphic card driver and your sound card driver and your printer driver.
| |
| Some crashes could occur of incompatibility of the graphics card and sound card with the newest Windows®10 updates (18.09 update).
| |
| After you have updated the drivers re-start the computer and try again by starting <tt>kdenlive.exe</tt>.
| |
| | |
| <!--T:38-->
| |
| If this is not solving the problem switch your standard printer to “Microsoft XPS Document Writer” and try again to start Kdenlive.
| |
| | |
| <!--T:33-->
| |
| Delete the <tt>kdenliverc</tt> file as descript here under [https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Qt_rendering_crash Qt rendering crash]
| |
| | |
| <!--T:34-->
| |
| Make sure you set processing thread to 1: <keycap>Ctrl+Shift+, (comma)</keycap> → <menuchoice>Environment</menuchoice> → <menuchoice>Processing thread</menuchoice> → set to 1
| |
| | |
| == General Issues == <!--T:26-->
| |
| | |
| <!--T:27-->
| |
| The current '''Kdenlive''' version (November 2018, version 18.08.3) has a few issues that have workarounds.
| |
| | |
| === Audio Pops and Ticks in Render === <!--T:28-->
| |
| | |
| <!--T:29-->
| |
| If this problem appears make sure the audio file is: 16-bit PCM WAV.
| |
|
| |
|
| <!--T:30--> | | <!--T:30--> |
| {{Prevnext2 | | {{Prevnext2 |
| | prevpage=Special:MyLanguage/Kdenlive/Manual/Tutorials | nextpage=Special:MyLanguage/Kdenlive/Manual/Projects_and_Files | | | prevpage=Special:MyLanguage/Kdenlive/Manual/Tutorials | nextpage=Special:MyLanguage/Kdenlive/Manual/Projects_and_Files |
| | prevtext=Tutorials | nexttext=Projects and Files | | | prevtext=Tutorials | nexttext=Project and File Management |
| | index=Special:MyLanguage/Kdenlive/Manual | indextext=Back to menu | | | index=Special:MyLanguage/Kdenlive/Manual | indextext=Back to menu |
| }} | | }} |
