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::* ''host'' for the machine and you as the one who is sharing your desktop | ::* ''host'' for the machine and you as the one who is sharing your desktop | ||
You will also need to refer to the [http://userbase.kde.org/Krfb | You will also need to refer to the [http://userbase.kde.org/Krfb Krfb Page] to make complete sense of this explanation. | ||
This explanation is, therefore, from the perspective of the technician who is going to work remotely as the "guest". | This explanation is, therefore, from the perspective of the technician who is going to work remotely as the "guest". | ||
===Steps to Connect=== | ===Steps to Connect=== | ||
You will note that you, as a guest technician, can provide assistance to many different operating systems. You are not limited to KDE desktops. | |||
::*Start Krdc (Kickoff button -> Applications -> Internet -> Krdc) | ::*Start Krdc (Kickoff button -> Applications -> Internet -> Krdc) | ||
::*Type in the address of the host computer ( | ::*Type in the address of the host computer (VNC protocol) | ||
::** | ::**Krfb(KDE3)--192.168.1.102:0 (identify the screen number) | ||
::**Krbf--192.168.1.102:5900 (identify the port after the colon) | |||
::**Gnome--192l168.1.102 (the port is assumed) | |||
::**Windows(VNC)--'''to be tested''' | |||
::**Windows(RDF)--'''to be tested''' | |||
::**Macintosh(VNC)--'''to be tested''' | |||
::*Type the password that the host requires | ::*Type the password that the host requires | ||
::*Adjust the screen to better fit (Session -> Scale remote screen...) | ::*Adjust the screen to better fit (Session -> Scale remote screen...) | ||
::*When your mouse is within the window limits from the host, you can control the remote computer if that ability was set (recommended). | ::*When your mouse is within the window limits from the host, you can control the remote computer if that ability was set at the host (recommended). | ||
If you are not successfully connecting to the host computer and the host is running a firewall, the port for the VNC protocol must be opened on that computer. It may work out for the best if the technician does the initial setup of both computers, after which the host user just needs to click the appropriate sharing box when making the help call. | If you are not successfully connecting to the host computer and the host is running a firewall, the port for the VNC protocol must be opened on that computer. It may work out for the best if the technician does the initial setup of both computers, after which the host user just needs to click the appropriate sharing box when making the help call. | ||
You can bookmark a connection in Krdc "guest" to save time with repeat tech help calls. | You can bookmark a connection in Krdc "guest" to save time with repeat tech help calls. | ||
Revision as of 22:42, 3 February 2010
Introduction:
Retired teacher (junior high science, computer skills) and technology director
AB in Biology and MEd in Educational Leadership (both from Boston University)
Member of Massachusetts Computer Using Educators (20 years as board secretary) [1]
Facilitator for the FLOSS special interest group of MassCUE:
Involved:
Tools for use in upcoming pages:
Template:I18n/Language Navigation Bar
- list preview test
- second item of preview test
Image:Krfb.png|48px Krfb image
KRDC Desktop Sharing Client for the Remote User
Template:I18n/Language Navigation Bar
 |
Use this tool to connect your computer to a printer and set up appropriate options |
KRDC is one of a pair of KDE programs (KRFB is the other) that let you share your desktop through the local network with another user, probably somebody like the tech downstairs who you want to help you figure out how to do something you are having trouble with. You can call the tech on the phone and be talking with her while she assists you. The tech can even "drive" your computer if you decide to let that happen.
KRDC is a client program. It must be matched by a server or "host" program that is running on another computer. In this explanation, we will use the terms:
- guest for the machine and user that is remote who you want to invite
- host for the machine and you as the one who is sharing your desktop
You will also need to refer to the Krfb Page to make complete sense of this explanation.
This explanation is, therefore, from the perspective of the technician who is going to work remotely as the "guest".
Steps to Connect
You will note that you, as a guest technician, can provide assistance to many different operating systems. You are not limited to KDE desktops.
- Start Krdc (Kickoff button -> Applications -> Internet -> Krdc)
- Type in the address of the host computer (VNC protocol)
- Krfb(KDE3)--192.168.1.102:0 (identify the screen number)
- Krbf--192.168.1.102:5900 (identify the port after the colon)
- Gnome--192l168.1.102 (the port is assumed)
- Windows(VNC)--to be tested
- Windows(RDF)--to be tested
- Macintosh(VNC)--to be tested
- Type the password that the host requires
- Adjust the screen to better fit (Session -> Scale remote screen...)
- When your mouse is within the window limits from the host, you can control the remote computer if that ability was set at the host (recommended).
If you are not successfully connecting to the host computer and the host is running a firewall, the port for the VNC protocol must be opened on that computer. It may work out for the best if the technician does the initial setup of both computers, after which the host user just needs to click the appropriate sharing box when making the help call.
You can bookmark a connection in Krdc "guest" to save time with repeat tech help calls.