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= Contact and Support = | = Contact and Support = | ||
Revision as of 05:19, 24 December 2013
Contact and Support
There are three ways to make contact with the Kubuntu Project; mailing lists (email), Internet Relay Chat (IRC), and the forums.
Mailing Lists
Mailing lists are the Kubuntu Project's official communication tools. They allow for email discussion and have searchable archives.
Subscribe
To begin using the mailing lists, please subscribe. Subscribing allows you to post a message without having it sit in an authorization queue, and allows you to receive messages from others who are also subscribed to the mailing list.
Before you send a message, check to see if the topic has been raised in the past. To do this, use Google to search the archives.
Kubuntu users
Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
Archive: https://lists.ubuntu.com/archives/kubuntu-users
Kubuntu development
Register: https://lists.ubuntu.com/mailman/listinfo/kubuntu-devel
Archive: https://lists.ubuntu.com/archives/kubuntu-devel
Kubuntu documentation
Register: https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc
Archive: https://lists.ubuntu.com/archives/ubuntu-doc
Internet Relay Chat
IRC allows you to communicate in real-time with many others who are also using IRC and are on common networks and channels. For more information about IRC clients, see Chat Clients. You can also use your browser to chat. To do so, go to the Webchat page.
IRC Networks
All Ubuntu and Kubuntu channels are on the freenode network. The server address is 'irc.freenode.net', and the default port is '6667'.
Use the command '/join #channelname' to join a channel. For example:
/join #kubuntu
Kubuntu IRC Channels
- #kubuntu: The official Kubuntu Support channel
- #kubuntu-offtopic: For off-topic chatter with your fellow Kubuntu users
- #kubuntu-devel: This is the channel where the developers hang out
Application Help
In most KDE applications there is a 'Help' button in the toolbar that will lead you to the handbook. For general KDE documentation, see KDE Documentation.
Contribute
The Kubuntu community is made up of individuals and teams working to package software, test it, triage bugs, and then promote Kubuntu to a wider audience. All of the software, artwork, and documentation has been created, tested, used, and discussed openly by people around the world participating in the Open Source community made possible by the Internet. We invite you to help shape Kubuntu to better meet your needs.
Spreading the word
The easiest way to give back to the Kubuntu community is by sharing Kubuntu with others. Recommend Kubuntu to others, show them how to download and install it, and discuss the possibilities and qualities of Open Source Software with them. As our community grows, it becomes more vigorous and supported.
Giving support
Providing support is an awesome way to give back to the community because it is not required to have advanced skills or know everything about Linux or Kubuntu. You'll actually end up learning more as you help others, which increases your own knowledge and skills. This can be a gateway to learning other things, from bug triaging to packaging, and perhaps even to programming. Also, it is quite rewarding to fix the system of someone who is on the other side of the world!
You can give support in the IRC channels, through the Kubuntu Users Mailing List, or through the Kubuntu Forums, Ubuntu Forums, and KDE Forums.
Bug reporting
Filing good bugs is very important to improving the quality of Kubuntu. For information about filing bugs and writing useful bug reports, see Bug Reporting.
For typical responses that you will likely get from upstream KDE developers, see Bug Responses.
Local Teams
If you want to meet other Kubuntu users in your area, look for a Local Ubuntu Community team (LoCo team for short) to join.
Packaging and Development
Information about making packages and helping to develop Kubuntu.
Translations
Kubuntu welcomes all translators from all over the world. Translating Kubuntu helps usage by people who are more comfortable with their mother tongue. The required translations can be found here, Kubuntu Translation.
Testing
Being a Kubuntu tester involves running bleeding-edge software, testing ISO's to see if they install correctly, and testing packages to confirm that a bug is fixed. If you want to help test Kubuntu, see Kubuntu Testers.