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== Windows Issues ==
== Windows-problemer ==


The current '''Kdenlive''' on Windows® (July 2019, version 19.04.2-6) has a few issues that have workarounds. The purpose of this wiki page is to document these issues and their workarounds.
Den aktuelle udgave af '''Kdenlive''' til Windows® (juli 2019, version 19.04.2-6) her et par problemer, som kan omgås. Formålet med denne wikiside er et dokumentere disse problemer og hvordan man omgår dem.


===First time use of Kdenlive===
=== Første gang Kdenlive bruges ===


This issue should be solved with Windows version 19.04.2-6. That <tt>kdenliverc</tt> is correct set up please start Kdenlive twice (start -> close -> start). Then start your work.
Dette problem skulle være løst i Windows version 19.04.2-6. For at opsætte <tt>kdenliverc</tt> korrekt skal du starte kdenlive to gange (start -> luk ned -> start). Begynd så dit arbejde.


===Intel graphic card driver===
=== Drivere til Intel grafikkort ===


The newest driver version x.6890 and x.6912 lead to a corrupted Kdenlive GUI. Please downgrade to version [https://downloadcenter.intel.com/download/28731/Intel-Graphics-Windows-10-DCH-Drivers x.6709] which solves the issue.  
De nyeste driverversioner x.6890 og x.6912 fører til en ødelagt GUI for Kdenlive. Nedgradér til version [https://downloadcenter.intel.com/download/28731/Intel-Graphics-Windows-10-DCH-Drivers x.6709], som løser dette problem.  


===Timeline: right-click menu close immediately after releasing mouse button===
=== Tidslinje: højrekliksmenuen lukker umiddelbart efter at museknappen slippes ===


Don’t use the style <menuchoice>Fusion</menuchoice>.   
Brug ikke stilen <menuchoice>Fusion</menuchoice>.   


Go to: <menuchoice>Settings</menuchoice> &rarr; <menuchoice>Style</menuchoice> &rarr; choose <menuchoice>Default</menuchoice> or <menuchoice>Windows</menuchoice>.
Gå til <menuchoice>Indstillinger</menuchoice> &rarr; <menuchoice>Stil</menuchoice> &rarr; vælg <menuchoice>Standard</menuchoice> eller <menuchoice>Windows</menuchoice>.


===Icons are missing===
=== Ikoner mangler ===


Go to: <menuchoice>settings</menuchoice> &rarr; untick <menuchoice>force breeze icon theme</menuchoice>. Kdenlive restarts and you should see the icons.
Gå til: <menuchoice>Indstillinger</menuchoice> &rarr; fjern tjekmærke ved  <menuchoice>Gennemtving Breeze-ikontema</menuchoice>. Kdenlive genstarter og du skulle se ikonerne.


===Cannot open projects made with previous version, timeline snaps back, cannot import clip===
=== Kan ikke åbne projketer lavet med tidligere versioner, tidslinjen springer tilbage, kan ikke importere klip ===


Press <keycap>Win + R</keycap> (<keycap>Windows</keycap> key and <keycap>R</keycap> key simultaneously) and type '''appdata'''. Go to <tt>local</tt> and within it rename <tt>kdenliverc</tt> to <tt>kdenliverc.old</tt>. Start Kdenlive -> do nothing -> close Kdenlive -> and restart Kdenlive again.     
Tast <keycap>Win + R</keycap> (<keycap>Windows</keycap>-tasten og <keycap>R</keycap>-tasten samtidigt) og skriv '''appdata'''. Gå til <tt>local</tt> og omdøb her <tt>kdenliverc</tt> til <tt>kdenlive.old</tt>. Start Kdenlive -> gør ingenting -> luk Kdenlive -> og genstart Kdenlive igen.     


If you have still problems delete proxy clips and other cached data by going to <menuchoice>Project</menuchoice> menu &rarr; <menuchoice>Project Setting</menuchoice> &rarr; <menuchoice>Cache Data</menuchoice> tab &rarr; there you can delete cached data.   
Hvis du stadig har problemer, så slet proxy-klip og andre cachede data ved at gå til menuen <menuchoice>Projekt</menuchoice> &rarr; <menuchoice>Projektindstillinger</menuchoice> &rarr; <menuchoice>Cache-data</menuchoice> &rarr; hvor du kan slette data.   


If you have still problems try [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Any critical bug]].
Hvis du stadig har problemer, så prøv [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Enhver kritisk fejl]].


=== Windows 10: timeline stuttering or Kdenlive hangs.  ===
=== Windows 10: timeline stuttering or Kdenlive hangs.  ===
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Additionally this can be a problem either with the <tt>kdenliverc</tt> file (see here [[Special:myLanguae/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version,_timeline_snaps_back,_cannot_import_clip|Cannot open projects]]) or you have some mismatch in the "local" folder (see here [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Any critical bug]]).
Additionally this can be a problem either with the <tt>kdenliverc</tt> file (see here [[Special:myLanguae/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version,_timeline_snaps_back,_cannot_import_clip|Cannot open projects]]) or you have some mismatch in the "local" folder (see here [[Special:myLanguage/Kdenlive/Manual/Windows_Issues#Any_critical_bug|Any critical bug]]).


=== Any critical bug ===
=== Enhver kritisk fejl ===


This describes the process of doing a clean install on Windows®.
This describes the process of doing a clean install on Windows®.

Revision as of 09:13, 19 July 2019

Windows-problemer

Den aktuelle udgave af Kdenlive til Windows® (juli 2019, version 19.04.2-6) her et par problemer, som kan omgås. Formålet med denne wikiside er et dokumentere disse problemer og hvordan man omgår dem.

Første gang Kdenlive bruges

Dette problem skulle være løst i Windows version 19.04.2-6. For at opsætte kdenliverc korrekt skal du starte kdenlive to gange (start -> luk ned -> start). Begynd så dit arbejde.

Drivere til Intel grafikkort

De nyeste driverversioner x.6890 og x.6912 fører til en ødelagt GUI for Kdenlive. Nedgradér til version x.6709, som løser dette problem.

Tidslinje: højrekliksmenuen lukker umiddelbart efter at museknappen slippes

Brug ikke stilen Fusion.

Gå til IndstillingerStil → vælg Standard eller Windows.

Ikoner mangler

Gå til: Indstillinger → fjern tjekmærke ved Gennemtving Breeze-ikontema. Kdenlive genstarter og du skulle se ikonerne.

Kan ikke åbne projketer lavet med tidligere versioner, tidslinjen springer tilbage, kan ikke importere klip

Tast Win + R (Windows-tasten og R-tasten samtidigt) og skriv appdata. Gå til local og omdøb her kdenliverc til kdenlive.old. Start Kdenlive -> gør ingenting -> luk Kdenlive -> og genstart Kdenlive igen.

Hvis du stadig har problemer, så slet proxy-klip og andre cachede data ved at gå til menuen ProjektProjektindstillingerCache-data → hvor du kan slette data.

Hvis du stadig har problemer, så prøv Enhver kritisk fejl.

Windows 10: timeline stuttering or Kdenlive hangs.

Most probably you got a major Win10 update (i.e 1809). If so you have to update all drivers for audio and video.

Intel driver can be updated with this updater: https://downloadcenter.intel.com/en/download/28425/Intel-Driver-Support-Assistant.

"Clip is invalid, will be removed"

This bug can appear if you do a clean reinstall of Kdenlive (see above). Simply close and open Kdenlive once, and it should be fixed.

Additionally this can be a problem either with the kdenliverc file (see here Cannot open projects) or you have some mismatch in the "local" folder (see here Any critical bug).

Enhver kritisk fejl

This describes the process of doing a clean install on Windows®.

Firstly, delete your normal Kdenlive folder (containing the application)

Access the Appdata folder (Win + R and then type APPDATA in full caps). Go to local and search for folder kdenlive.

Note

If you have any saved effects or clips stored in your library, make a backup of the library folder.


Then once you have backup up your library folder, delete the kdenlive folder.

Reinstall the latest version of Kdenlive from the download page

JPG files appear as white picture after rendering

This issue should be solved with Windows version 19.04.0. If not convert the JPG to PNG and it renders correctly.

Play/Pause Issue

This issue is solved with Windows version 18.08.2 (30. Oct 2018). Get the current version from the download page.

Qt rendering crash

When switching from kdenlive for windows 17.12 → 18.04/18.08, a Qt rendering crash appears. To make sure this doesn't happen, you need to edit the kdenliverc file in the appdata/local folder. To access your appdata, press Win + R (Windows key and R key simultaneously) and type appdata. Go to local and within it rename kdenliverc to kdenliverc.old.

Kdenlive cannot be deleted, running process on exit

This issue is solved with Windows version 18.12.1. Get the current version from the download page.

If you want to reinstall Kdenlive or re-run Kdenlive, it may tell you "The file or folder is open in another program". Windows® then won't let you delete or re-run Kdenlive.

To fix this you have to kill the running process: press and hold Ctrl + Shift + Esc & expand the task manager by clicking all details. Then find kdenlive.exe & dbus-daemon.exe, and click End task for both of them.

Or download the File:Kdenlive-kill.zip. Unpack it and just double-click the batch file which kills all running Kdenlive processes.

Kdenlive cannot be uninstalled

If the uninstaller doesn't work you can delete following folder: C:\Program Files\kdenlive. You have to manually delete in the start menu the Kdenlive folder.

Kdenlive crash or green Monitor

Get all newest Windows® updates. Afterwards, update your graphic card driver and your sound card driver and your printer driver. Some crashes could occur of incompatibility of the graphics card and sound card with the newest Windows®10 updates (18.09 update). After you have updated the drivers re-start the computer and try again by starting kdenlive.exe.

If this is not solving the problem switch your standard printer to “Microsoft XPS Document Writer” and try again to start Kdenlive.

Delete the kdenliverc file as descript here under Qt rendering crash.

Make sure you set processing thread to 1: Ctrl+Shift+, (comma)EnvironmentProcessing thread → set to 1

General Issues

The current Kdenlive version (November 2018, version 18.08.3) has a few issues that have workarounds.

Audio Pops and Ticks in Render

If this problem appears make sure the audio file is: 16-bit PCM WAV.