Asking Questions/da

Almindelige retningslinjer

Her er nogle tips om at stille spørgsmål - særligt i #kde på Freenode - på en sådan måde at du har den bedste chance for at få svar:

• Bed ikke om lov til at spørge, bare spørg: #kde er en kanal til brugersupport, så vi forventer at blive spurgt - gå blot i gang :-)

• Vær klar med de relevante detaljer om dit system: Hvilken distribution (hvilken version?), hvilken udgave af KDE du kører, hvordan du installerede den og så videre. Du behøver sikkert ikke at angive alle de oplysninger lige med det samme, men du bør have dem klar i tilfælde af, at nogen spørger.

• Prøv at indkredse problemet selv før du spørger: Google er din ven (at google en fejlmeddelelse giver ofte noget brugbart). Kig også på Fejlretning - de råd, som du får der er sikkert, hvad du vil blive rådet til i #kde, så prøv det først :-)

• Prøv at overbevise dig om, at dine problemer faktisk skyldes KDE og ikke en anden konponent i dit system (for eksempel problemer med X eller med alsa). Prøv om muligt en alternativ applikation, som ikke bruger KDE for at se, om problemet også optræder med den. Hvis du er usikker, så skal du selvfølgelig bare spørge.

• Sørg for at læse den fine håndbog og siden Fejlfinding. Selvom du ikke kan finde svar på alle spørgsmål der, så kan du finde mange svar. Hvis du tror, at dit problem er almindeligt og at andre også kunne have glæde af svaret, så prøv at spørge på forumet. Hvis diskussionen frembringer interessant information, så kan du eventuelt sende et forslag til community-wg@kde.org om at inkludere den i wikien.

• Forbered dig på ventetid! Ofte vil dit spørgsmål først blive bemærket efter nogen tid, så bliv på kanalen. Det er så ærgerligt at skrive et langt svar til nogen, blot for at opdage at vedkommende forsvandt 3 minutter efter at have stillet spørgsmålet!

• If you don't get an answer on #kde, you can also try the channel for your distribution (eg, #suse, #kde-freebsd, etc), or an appropriate mailing list: see lists.kde.org or forum.

• Above all, be patient and polite. Remember that the people who help are all volunteers, and could be spending their time doing other things than helping.

If your problem is with sound in KDE, you might want to first read Sound_Problems.

If your question relates to development, please see this page

Operating-System-Specific Questions

For questions relating to the desktop use of KDE with a particular OS, you can try the above methods, but unless the question directly involves KDE or KDE/GNU/Linux you are unlikely to find the answer. If your question does not directly involve KDE, please do not post the question on the "normal" KDE mailing lists. Examples of questions that do not directly involve KDE: my sound card does not work. In that case, please direct your questions at sites devoted to helping users of that system. For example, for GNU/Linux questions you may try looking at www.linuxnewbie.org or www.linuxnewbie.com, or the kde-linux mailing list mentioned above. If you are not using GNU/Linux, you might want to try the kde-nonlinux (subscribe) mailing list. Also particularly useful are searches on your favorite search engine, such as Google, and searches on the Usenet archives.

In addition, many OS distributors have their own mailing lists which can address distribution-specific issues. You can find out more about these mailing lists at your distribution's website.

If you are searching for rpms you may consider checking the ftp servers for your distribution, including the "contrib" sections, as well as more general servers such as rpmfind.net.

Reporting KDE Bugs

Please report all KDE bugs and feature requests at bugs.kde.org. The site has a nice bug-reporting "wizard" and will permit far easier tracking of bugs than an email to a list.

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How to open a console

Typically when reporting a problem in IRC or on a mailing list, your helpers will ask you to open a console. A console is a text-based window that you can use to give commands for your computer to execute. You can open a console by typing ALT_F2. An input box opens. Type

konsole

And a console will open. If this does not work, you may not have it installed. In this case, type ALT_F2 and call

xterm

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